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Elderbrook Merch 

Learn how to track your order, get payment confirmations, and view receipts.

Tracking Orders, Payments & Receipts

Get help with gift cards, apply discount codes, and troubleshoot promo issues.

Gift Cards, Promo Codes & Discounts

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

Shipping Times, Carriers & Delivery Info

Elderbrook Return Policy & Portal

Tips for washing your new merch to keep them in great condition.

How to Wash & Care for Elderbrook Merch

Due to the high demand during the holiday season, some items may go out of stock or be placed on backorder. Here’s what you can expect:. Out-of-Stock Items: We’ll notify you immediately if an item is out of stock. Your item will be refunded, so the r

Due to the high demand during the holiday season, some items may go out of stock or be placed on backorder. Here&#x2019;s what you can expect:<ul><li>Out-of-Stock Items: We&#x2019;ll notify you immediately if an item is out of stock. Your item will be refunded, so the rest of your order will ship without delay.</li><li>Backordered Items: If you&#x2019;ve ordered a backordered item, we&#x2019;ll ship it as soon as it becomes available. Please note that your entire order will ship once all items are ready.</li></ul>